Show notes
In this episode, Andrew talks with Alan Coleman, CPO at Plume, about how the company is moving beyond Wi-Fi management to improve the overall connected-home experience. They cover smart home reliability, AI-powered troubleshooting, cybersecurity, and why open standards like Thread and Matter matter for the future of home networking.
Topics covered:
- Plume’s shift from hardware to software
- How ISPs use Plume to manage home connectivity
- AI, customer care, and network optimization
- Thread, Matter, and smarter routers
- Privacy and cybersecurity in the connected home
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Links from the show
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