Smart Friends
Smart Friends
Eric Jorgenson
#047 Track Zach Marshall #4: The Services Trap, Firing Customers, Chicken-and-Egg Problems
1 hour 14 minutes Posted Sep 20, 2022 at 6:00 am.
Topics:
- Updates from Zach: hiring, firing, building software, and finding PMF
- What drove the decision to focus more on the marketplace rather than services?
- How different was it working with a fund rather than angels?
- Cost cutting measures
- What was it about services that made them not repeatable or scalable?
- Fear mongering
- Regional focused marketplaces
- Corporate Enterprise focuses
- Rebuilding community and staffing via website development
- How does affiliate marketing discounts fit into your strategy?
- Firing a customer
- A bias for action, mixed with patience
- What are your hopes for our next meeting?
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1:14:07
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Show notes
Topics:(7:05) - Updates from Zach: hiring, firing, building software, and finding PMF(13:41) - What drove the decision to focus more on the marketplace rather than services?(20:18) - How different was it working with a fund rather than angels?(23:03) - Cost cutting measures(24:35) - What was it about services that made them not repeatable or scalable?(37:00) - Fear mongering(38:19) - Regional focused marketplaces(41:07) - Corporate Enterprise focuses(45:15) - Rebuilding community and staffing via website development(50:38) - How does affiliate marketing discounts fit into your strategy?(54:34)- Firing a customer(59:17) - A bias for action, mixed with patience(1:07:06) - What are your hopes for our next meeting?(1:10:38) - Homework for the audienceLinks:Zach on TwitterConterra SecurityListen to Episodes 1-3 of this seriesThe Art of the Start by Guy KawaskiWebflowZapierAirTableNew Illinois crime law going into effectTo support the costs of producing this podcast: >> Buy a copy of the Navalmanak: www.navalmanack.com/ >> Sign up for my online course and community about building your Personal Leverage: https://www.ejorgenson.com/leverage >> Invest in early-stage companies alongside Eric and his partners at Rolling Fun: https://angel.co/v/back/rolling-fun>> Join the free weekly email list at ejorgenson.com/newsletter>> Text the podcast to a friend>> Give the podcast a positive review to help us reach new listeners >> Name-your-price subscription monthly, annual, or one-time: https://app.omella.com/o/9Bufa >> Follow me on Twitter: @ericjorgenson>> Get in touch about sponsoring this podcast by replying to an email or DMing me on Twitter.