Join Tom Stewart and Liz Trotter on this week’s episode of Smart Business Moves as they welcome Matt Ricketts, owner and founder of Better Life Maids. This episode, Matt will be discussing Better Life's POD system, and how it has empowered their technicians with leadership, management, and accountability. PODS are small teams-within-the team that meet weekly and are led by a field supervisor. The POD system was designed to improve communication and culture in a distributed workforce, as well ...