Clover: Conversations with Women in Leadership on Visibility, Authority & Owning the Room
Clover: Conversations with Women in Leadership on Visibility, Authority & Owning the Room
Erin Geiger - Muscle Creative
AI, CX, and the Human Factor: The Future of Customer Experience Leadership with Jordan Lea
45 minutes Posted Nov 25, 2025 at 6:00 am.
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In this episode of Clover, I sit down with my former teammate Jordan Lea, now VP of Customer Experience at Plum, to talk about bold career leaps, people-first leadership, and building a meaningful career on your own terms. Jordan shares her journey from a tiny town in North Carolina with dirt roads and cornfields to moving to New York City with no job lined up, flying standby for interviews, taking an unpaid internship in fashion, becoming employee #5 at a fashion tech startup, and eventually...