Skilled by Design
Skilled by Design
Tommy Bay
003 Deliberate Listening with Steve Arntz
32 minutes Posted Mar 15, 2022 at 8:00 am.
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About this episode

Steve Arntz is the co-founder and CEO of Campfire, an immersive leadership development program that builds better managers by blending authentic peer connection, actionable content, and scalable technology. Before becoming an entrepreneur, Steve was a product director at Instructure. 

In this episode, we talk with Steve about listening. Throughout a career as a product manager, and now for the last two years building a company, Steve has honed and now teaches about the skill of deliberate listening. As you deliberately listen in on this interview, you’ll hear us discuss how listening helped Campfire make a huge pivot that fundamentally changed the company’s direction. We also discuss listening one-on-one as well as listening at scale to help us really understand the shape of the problems we tackle everyday.

 

Tip for how to improve this skill

  • As you listen, consider mind, body, and space
  • Pair one-on-one listening with broader at-scale listening
  • Develop your listening skills by practicing on the people who matter most in your life

 

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