In this episode, Kyle Duford emphasizes the importance of the creative portion of digital campaigns and how it conveys the message of a brand. He shares that creative is the message itself and the visual expression of it, whether it’s in words, campaigns, or sales messages. Kyle also provides best practices for creatives and highlights the importance of investing in experienced professionals rather than relying on cheap or inexperienced services. Kyle discourages using platforms like Upwork, Fiverr, or AI to create campaigns, but does share some clever ways that his agency has leveraged artificial intelligence to be more productive.