Send us a text This week on Sidecar Sync, Amith Nagarajan and Mallory Mejias explore Wells Fargo’s virtual assistant “Fargo” and how it stacks up against Klarna’s AI tool from a year ago. With 250 million fully automated interactions and measurable impact on customer engagement and bias reduction, Fargo offers a powerful case study in applied AI. Amith reflects on what’s now possible for associations, why a narrow pilot project is a smart first move, and how “human in the loop” isn’t just a s...