Have you ever considered how intimately connected your personal experiences and emotions are to your business? I certainly was reminded when I took an unplanned detour on September 11th, sharing some deeply personal reflections and the lessons they brought. Let me take you through a poignant tale of losing a childhood friend in the Twin Towers, and how she helped to shape who I am in business and life. This unexpected episode, will strike a chord in your heart and will serve as a potent remin...