In this episode, <a href="https://servicenow.facebook.com/profile.php?id=100022253781164">Darius Koohmarey</a> and <a href="https://servicenow.facebook.com/profile.php?id=100022556679733&amp;fref=ts">Nathan Holm</a> talk about Virtual Agent (VA), a ServiceNow chatbot that streamlines the interactions between a company and its customers and employees. This episode covers: <ul> <li>What does VA do?</li> <li>What does VA look like to users?</li> <li>How do developers build VA into their systems?</li> <li>How about natural language capabilities?</li> <li>How do customers get started with VA?</li> </ul> For more information, see: <ul> <li>Product documentation: <a href="https://docs.servicenow.com/bundle/london-servicenow-platform/page/administer/virtual-agent/concept/virtual-agent-overview.html">Virtual Agent</a></li> </ul> Your feedback helps us serve you better! Did you find this podcast helpful? Please leave a comment to tell us why or why not. To catch clips behind the scenes with our guests and hear about new episodes before they&rsquo;re published, follow&nbsp;<a href="https://twitter.com/NOWsupport" target="_blank" rel="noopener">@NOWsupport on Twitter.</a>&nbsp;You can also search Twitter using <a href="https://twitter.com/search?f=tweets&amp;vertical=default&amp;q=%23sntechbytes&amp;src=typd" target="_blank" rel="noopener">#SNtechbytes</a>&nbsp;for previous podcasts, video clips and pictures.See <a href="https://omnystudio.com/listener">omnystudio.com/listener</a> for privacy information.

Episode 44: New content for Discovery

ServiceNow TechBytes brings you ServiceNow experts with an inside look at our products - tech insights, best practices, new features, tricks and tips, and more. Join us here for the inside scoop, and join the conversation in the ServiceNow Community.