Show notes
In this week's podcast, Chuck Tomasi talks about ways to streamline the process of upgrading to a new ServiceNow release. This episode covers:
- The benefits of upgrading
- Using project management practices
- Following the documented process
- Reviewing skipped changes
- Creating a thorough test plan
- Considering customizations
For more information on upgrades, see:
- Product documentation: Upgrade your instance
- Blog post: Tips for streamlining ServiceNow upgrades
- Videos:
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