ServiceNow TechBytes
ServiceNow TechBytes
ServiceNow Community
Episode 26: Knowledge Management Version 3
27 minutes Posted Aug 15, 2016 at 5:14 pm.
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27:34
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Show notes

The migration from Knowledge Management v2 to v3 can be a tricky one. Let ServiceNow support help you out. In this podcast, Javier Heredia and Nathan Rensen discuss some of the hottest KM v3 topics.

This episode covers:
- What's new in KM v3
- Categories and topics
- Multiple knowledge bases
- Import feature
- Html sanitizer
- Images, videos, and attachments
- Search
- List control

For more information on KM v3, see:

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