We have all had someone come into our home or business and we really weren&apos;t sure of exactly who they are. Your not home and your wife will be meeting with this person, do you have any concerns?? Most do and in this episode we discuss how a tech or project manager should communicate with the client. One wrong thing is said and and a storm of emotion can and often do arise!! We also discuss some misconceptions about the Millennial Generation and how to harness the power of this generation to build you company with Al Fazzolari of Allstates restoration or at  HireASR.com  In this episode of Season 2/ Episode #18 we discuss it All

Why Outsourcing You Daily Meeting Makes The Most Sense with Eric Sprague!!

The “Service Without Excuses” Podcast with Rob M Lyon is based on building, growing, owning, and running a number of service businesses with sales in excess of 35 million dollars collectively. As a lifetime entrepreneur in the Northeastern United States markets such as Northeast Pennsylvania, NYC, Long Island, Ny and The New Jersey Metro region over the past 20 years. Currently I run newjerseysbest.com a full service business multi-truck firm serving the Residential &amp; Commercial sectors in Carpet, Rug, and Tile &amp; Grout serving the Jersey Shore and Central New Jersey as well as Robmlyon.com a coaching, training, and consulting firm working with service businesses all over the world. Both business models are based heavily on the motto of “Service Without Excuses “ and giving our clients the best automated experience they can possibly have. I am considered a strategic positioning expert helping independent and franchise companies alike with employee, marketing, and business growth strategies in the service business industry such as Carpet Cleaning, Disaster Restoration, HVAC, Plumbing, Commercial Cleaning, Pest Control etc. I am blessed to talk with some of the best guests on the planet in this podcast.&nbsp;