Outbound Kitchen - B2B Sales Podcast
Outbound Kitchen - B2B Sales Podcast
Elric Legloire - The Outbound Chef
OK25: How to Build a Profitable Outbound SDR Team: P&L Math, Headcount Decisions, and the 9-Month Payback Reality with Jay Glenn, Founder at Jay Glenn Agency
42 minutes Posted Jan 29, 2026 at 2:59 pm.
Grab the SDR P&L Calculator⁠⁠⁠Ask: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Submit your questions here⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ (anonymous)Jay Glenn is the founder of Jay Glenn Agency, where he helps B2B companies build financially sustainable SDR programs. After witnessing mass SDR layoffs in 2022, Jay developed a suite of P&L calculators that have become essential tools for SDR leaders proving ROI to their executives.We discuss:- Why 2022 was the wake-up call for SDR financial accountability- The SDR P&L Calculator — walkthrough of inputs, outputs, and the 7.91x return benchmark- The $50K ACV threshold for sustainable SDR models (and why lower ACVs fail)- Customer lifecycle as the most underrated profit lever for SDR teams- When to hire SDRs vs. when to invest in product and full-cycle AEs- The Headcount Gap Calculator for modeling scale decisions- Why inbound and outbound need separate conversion rate assumptions- How to present SDR financials to your board (with or without good news)Referenced:- Jay Glenn on LinkedIn: https://www.linkedin.com/in/jayglenn/- Jay Glenn Agency: https://www.jayglenn.co/- RepView (SDR compensation data): repvue.com- Clay (market research): clay.com- TitanX (phone deliverability): titanx.comWhen you're ready⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠👨‍🍳 Want to work with me? Send me a DM⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠---Connect with me⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠📌 Connect on LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠📹 Subscribe on YouTube ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠🐦 Connect on X ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Chapters:
The Importance of Financial Metrics in Sales
Realizing the Need for Financial Focus in Sales
Efficiency and Market Size Considerations
Leveraging Tools for Market Understanding
Evaluating SDR Teams: Common Mistakes and Solutions
Building and Using Financial Spreadsheets
Analyzing Historical Data and Future Planning
Scaling and Headcount Considerations
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Grab the SDR P&L Calculator⁠⁠⁠Ask: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Submit your questions here⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ (anonymous)Jay Glenn is the founder of Jay Glenn Agency, where he helps B2B companies build financially sustainable SDR programs. After witnessing mass SDR layoffs in 2022, Jay developed a suite of P&L calculators that have become essential tools for SDR leaders proving ROI to their executives.We discuss:- Why 2022 was the wake-up call for SDR financial accountability- The SDR P&L Calculator — walkthrough of inputs, outputs, and the 7.91x return benchmark- The $50K ACV threshold for sustainable SDR models (and why lower ACVs fail)- Customer lifecycle as the most underrated profit lever for SDR teams- When to hire SDRs vs. when to invest in product and full-cycle AEs- The Headcount Gap Calculator for modeling scale decisions- Why inbound and outbound need separate conversion rate assumptions- How to present SDR financials to your board (with or without good news)Referenced:- Jay Glenn on LinkedIn: https://www.linkedin.com/in/jayglenn/- Jay Glenn Agency: https://www.jayglenn.co/- RepView (SDR compensation data): repvue.com- Clay (market research): clay.com- TitanX (phone deliverability): titanx.comWhen you're ready⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠👨‍🍳 Want to work with me? Send me a DM⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠---Connect with me⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠📌 Connect on LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠📹 Subscribe on YouTube ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠🐦 Connect on X ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Chapters: (0:00) The Importance of Financial Metrics in Sales(0:52) Realizing the Need for Financial Focus in Sales(2:07) Efficiency and Market Size Considerations(4:30) Leveraging Tools for Market Understanding(5:34) Evaluating SDR Teams: Common Mistakes and Solutions(7:26) Building and Using Financial Spreadsheets(10:37) Analyzing Historical Data and Future Planning(19:55) Scaling and Headcount Considerations(27:49) Outbound Strategies and Metrics