SCRS Talks
SCRS Talks
Society for Clinical Research Sites
Partnering for Success: Merck's Four-Time Eagle Award Win
19 minutes Posted Jan 19, 2026 at 3:00 pm.
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Show notes
Jane Hiatt, Executive Director of Clinical Operations at Merck, shares insights into why sites have recognized Merck as Sponsor of the Year for four consecutive years. Learn how Merck prioritizes site partnerships through active listening, transparent communication, and operational improvements including query simplification, streamlined payments, and technology solutions that address real site needs. Jane discusses specific initiatives that reduce site burden and explores how Merck plans to ...