Show notes
How do you build a competitive advantage? This week I break down John Knights secret to building a competitive advantage, by focusing on...How can you create a competitive advantage for your business? This is a question a lot of business owners ask themselves on a daily basis...Nine years ago, John Knight approached this same challenge, he decided to tackle it from a different angle to most - he decided to build a customer oriented business model. By collaborating with other networks, he was able to build a business model that allows him to maximise his businesses problem solving abilities.This week, I get the chance interview him and try to get into the heart of what makes his business model tick.Here are the highlights of this weeks episode:06:50 - The genesis of the businessDEPOT business model.17:28 - How to align interests when you have many subsidiary partners.21:53 - Inherent challenges in a diverse services business model.26:06 - How businessDEPOT plans to evolve over the next 10 years31:53 - Unexpected benefits.34:04 - How businessDEPOT has tackled workplace flexibility.39:10 - How to entrench values and behaviours in the organisation.44:36 - How John expects AI to impact the business------------------------------------------------------Watch or listen to full episodes on:• Spotify: https://loom.ly/NuK50WA• Apple: https://loom.ly/-oy8jL4• YouTube: https://loom.ly/u_vibuw• ScaleHQ website: www.ScaleHQ.com.au/84Visit our guest:• LinkedIn: https://www.linkedin.com/in/jakknight/?originalSubdomain=au• Website: https://businessdepot.com.au/#BuildTrust #ProblemSolving #BusinessGrowth