Jon Bassford is a best-selling author, TEDx speaker, and founder of Lateral Solutions, an operations consulting and advisory firm. With a background spanning law, philosophy, and executive operations, Jon now helps founders and leadership teams scale by transforming curiosity into a competitive advantage. In this episode, Jon sits down with Steve for a conversation about the power of curiosity, the importance of building a strong and positive company culture, and why lasting profitability is directly tied to the health of that culture.

A soulful exploration of the hospitality industry through the eyes of celebrated restaurateur and author Steve Palmer. Combining the richness of grace—a pre-meal tradition in the South, a gift freely given, and a timeless virtue—with the transformative journey of hospitality, this podcast dives deep into the stories behind the industry. With heartfelt conversations, Palmer uncovers personal journeys of resilience, mental health breakthroughs, and sources of inspiration, showcasing how lives are shaped and changed by the world of service. Say Grace is your place to reflect, connect, and savor thoughtful narratives. Pull up a chair, and join the dialogue about food, people, and the grace that sustains them both.