Same but Different

𝗖𝗼-𝗵𝗼𝘀𝘁𝘀: Inessa Vasylyk and Agata Kepinska, Communication Consultants at Cross Cultural Communication Center Does common language mean common communication culture? In this episode of #SameButDifferent , we continue exploring the similarities and differences in communication cultures of the U.S. and the UK We focus on:💬 The communication principles shared by both cultures💬Direct and indirect communication💬 Feedback 𝟬𝟭:𝟮𝟰 Introduction𝟬𝟭:𝟱𝟰 The communication principles shared by both cultures𝟬𝟰:𝟬𝟵 Direct vs indirect communication𝟬𝟵:𝟰𝟵 Feedback

C𝗼-𝗵𝗼𝘀𝘁𝘀: Inessa Vasylyk and Agata Kepinska, Communication Consultants at Cross Cultural Communication Center Does common language mean common communication culture? In this episode of #SameButDifferent we’re exploring the similarities and differences in communication cultures of the U.S. and the UK We focus on:🔍The importance of making small talk🔍Communication at work and using humor in it🔍Self-promotion 𝟬𝟭:𝟰𝟰 Introduction𝟬𝟱:𝟬𝟱 Small talk𝟭𝟬:𝟰𝟴 Humor in business of communication𝟭𝟭:𝟰𝟲 Self-promotion

𝗖𝗼-𝗵𝗼𝘀𝘁𝘀:Tetyana Hrynovetska, Communication Consultants Team ManagerYuliia Zabolotna, 4Cs Competence ManagerKhrystyna Hural, 4Cs Learning Solutions Architect The last episode of the #SamebutDifferent series to uncover the aspects of Chinese and Indian cultures. However, this time we will discuss customer-centric communication – namely, dos and don’ts around dealing with Indian and Chinese customers across all stages of collaboration. In this episode, we focus on:🎯expectations & attitude of Indian & Chinese customers towards their vendors🎯negotiations🎯efficient communication with Indian & Chinese clients 𝟬𝟭:𝟭𝟬 Introduction𝟬𝟭:𝟱𝟲 Who is meant by a customer in the Indian & Chinese environment𝟬𝟯:𝟮𝟬 Customer's expectations towards their vendors𝟬𝟰:𝟱𝟬 Negotiating process𝟬𝟲:𝟭𝟯 Aspects of cooperation with Indians & Chinese customers𝟭𝟬:𝟰𝟳 Factors that influence communication styles𝟭𝟰:𝟮𝟱 Dealing with arguments𝟭𝟳:𝟰𝟵 Final word

𝗖𝗼-𝗵𝗼𝘀𝘁𝘀:Tetyana Hrynovetska, Communication Consultants Team Manager Yuliia Zabolotna, 4Cs Competence ManagerKhrystyna Hural, 4Cs Learning Solutions Architect In this episode of #SamebutDifferent series, we continue exploring Chinese and Indian cultures. This time we’ll discuss the insights on how to make the most of communication with Indians and Chinese. In this episode, we focus on:🧩indirect style of communication🧩the ‘save face’ principle🧩key factors of building successful relationships🧩 how to manage conflicts and give feedback 𝟬𝟭:𝟬𝟵 Introduction𝟬𝟭:𝟯𝟬 How indirect communication works𝟬𝟰:𝟯𝟬 Building relationships𝟭𝟭:𝟯𝟯 Small talk with Chinese and Indians𝟭𝟯:𝟭𝟳 How to manage conflicts𝟭𝟳:𝟭𝟯 Giving feedback𝟭𝟴:𝟱𝟱 Final word

𝗖𝗼-𝗵𝗼𝘀𝘁𝘀:Tetyana Hrynovetska, Communication Consultants Team ManagerYuliia Zabolotna, 4Cs Competence ManagerKhrystyna Hural, 4Cs Learning Solutions Architect In this episode of #SamebutDifferent series we are discussing what shapes two of the most ancient and at times most misinterpreted Asian cultures. Let's look into what unites them and makes them stand apart. In this episode, we focus on:💡how family shapes the culture💡hierarchy and how it manifests in these cultures💡 how Chinese and Indians demonstrate their competitiveness 𝟬𝟭:𝟯𝟮 Introduction𝟬𝟰:𝟭𝟭 Family & the part it plays in shaping cultures𝟬𝟴:𝟰𝟰 Relationships between a manager and subordinates𝟭𝟯:𝟭𝟮 How Indians & Chinese demonstrate their ambitions and competitiveness𝟭𝟴:𝟬𝟬 Final word

𝗛𝗼𝘀𝘁: Yuliana Yuriy, Associate Trainer, Senior English Teacher, Culture Enthusiast𝗚𝘂𝗲𝘀𝘁: Natalia Hordiienko, Senior Project Manager In this episode of our ‘Same but Different’ podcast series, Nataliia Hordiienko shares her insights into the specifics of cooperation with Swedish and Danish counterparts, illustrating by her hands-on experience how building intercultural intelligence could make all the difference. We focus on:✏️How delivering on your commitment leads to stronger relationships;✏️How stability and consensus are seen in the workplace;✏️How quality of the end-product and speed of delivery are prioritized by the Nordic and American partners;✏️How the form of giving feedback could be misleading. 𝟬𝟭:𝟰𝟴 Introducing the topic and the speakers𝟬𝟮:𝟱𝟲 Humbleness in Danish society𝟬𝟯:𝟯𝟯 Associations with Swedish culture: hygge and fika𝟬𝟰:𝟮𝟭 Stability in the workplace: loyalty of the specialists and ordering a cake in Denmark𝟬𝟱:𝟯𝟵 The importance of consensus: no pressure𝟬𝟲:𝟭𝟵 The release schedule, SCRUM and time-to-market for the Americans and the Nordic𝟬𝟳:𝟰𝟭 Stability in technical solutions: SVN, meeting setup rules, sustainability𝟬𝟵:𝟬𝟵 How to build trustful relationships with Nordic clients𝟭𝟬:𝟱𝟱 How considering the opinion of every engineer influences the development process𝟭𝟭:𝟱𝟮 How to give and receive feedback𝟭𝟯:𝟱𝟱 The importance of communication𝟭𝟰:𝟭𝟱 Three final tips from our guest speakers

𝗖𝗼-𝗵𝗼𝘀𝘁𝘀: Inessa Vasylyk and Agata Kepinska, Communication Consultants at Cross Cultural Communication Center In this podcast of the series 𝘚𝘢𝘮𝘦, 𝘣𝘶𝘵 𝘥𝘪𝘧𝘧𝘦𝘳𝘦𝘯𝘵 we're talking about the two countries which seemingly have nothing in common: Israel and the Czech Republic. Let's explore their similarities and differences in today's episode! We focus on:🔍how to build trust with the representatives of each country if you have to work together🔍how they see leadership🔍how to understand their approach to work-life balance 𝟬𝟭:𝟰𝟮 Introduction𝟬𝟮:𝟮𝟱 General facts about Israel and Czechia𝟬𝟰:𝟭𝟱 Building trust𝟬𝟳:𝟯𝟱 Effective cooperation𝟭𝟬:𝟮𝟰 Taking initiative𝟭𝟱:𝟯𝟴 Leadership and Decision-making Czechia & Israel𝟮𝟭:𝟯𝟱 Approaching work-life balance

𝗖𝗼-𝗵𝗼𝘀𝘁𝘀: Olha Moroz, Team LeadKate Ohbaidze, Cross Cultural Communication Center Associate Director Germany and Switzerland may share a border, but they offer quite a few contrasts that extend far beyond geography. We will uncover the stories and experiences that have shaped our understanding of cultural values in these countries. We focus on:🖇how to effectively introduce yourself🖇how to receive feedback🖇how not to seem passive and deal with interruptions or conflicts 𝟬𝟭:𝟮𝟲 Hello from co-hosts𝟬𝟮:𝟭𝟱 Introductions in both countries𝟬𝟰:𝟰𝟱 Attitudes to newcomers in Switzerland𝟬𝟱:𝟬𝟯 3 tips on getting around in Switzerland𝟬𝟳:𝟭𝟬 Feedback in Germany𝟬𝟴:𝟯𝟴 “Micromanagement” or just suggestions to improve in Germany𝟬𝟵:𝟱𝟰 The non-confrontational Swiss

𝗛𝗼𝘀𝘁: Oksana Hera, Communication Consultant𝗚𝘂𝗲𝘀𝘁: Olha Moroz, Team Lead Working across cultures requires a range of skills, as we need to navigate the seemingly similar attitudes to work and life. In this episode of our ‘Same but different’ podcast series, Olha Moroz shares some of her insights on how we can best prepare to work with partners and colleagues from Germany and Austria. We focus on:📌 how understanding of punctuality may influence our day-to-day routine📌 how straightforward our conversations can get📌how essential good relationships are for fruitful cooperation. 𝟬𝟭:𝟮𝟲 Introducing the guest𝟬𝟮:𝟱𝟱 How does communication work?𝟬𝟱:𝟯𝟰 What does it mean to be punctual?𝟬𝟳:𝟭𝟵 Was it really an argument?𝟭𝟬:𝟱𝟵 What about feedback?𝟭𝟮:𝟱𝟰 Where to find your ‘Vitamin B’?𝟭𝟳:𝟯𝟰 What to do after all?

𝗖𝗼-𝗵𝗼𝘀𝘁𝘀: Liubov Muntian, Lead Educator,Ruslana Korobeinikova, Communication Consultant In this episode, Liubov Muntian and Ruslana Korobeinikova share their results of Middle East Culture research and their experience of working with UAE, Qatar, and Saudi Arabia, as well as reveal a few tricks for the communication to go smoother. We focus on:🎤 how to manage the differences between your way of doing things and the one that your Emirati, Qatari and Saudi colleagues demonstrate based on their values🎤what we should pay attention to having negotiations with teams from the Middle East🎤 what can help you build trust and partnership with your clients from UAE, Qatar, and Saudi Arabia Learn about this and much more in the recent culture podcast series of #Same_but_Different 𝟬𝟬:𝟰𝟲 Introducing the speakers𝟬𝟮:𝟮𝟴 What's the role of diversity in Middle East cultures?𝟬𝟰:𝟭𝟳 How to build trust, show respect and establish communication in Saudi Arabia?𝟬𝟴:𝟮𝟮 What are common misconceptions about Saudi rules and restrictions?𝟭𝟭:𝟭𝟬 What's the influence of time on the way the work is organized?𝟭𝟯:𝟮𝟴 How to negotiate in everyday work?𝟭𝟲:𝟱𝟲 How to build relationships with Emirati and Qatari colleagues?𝟭𝟵:𝟬𝟴 What about hierarchy and decision-making?𝟮𝟬:𝟮𝟬 What to pay attention to after all?