<p></p> Takeaways <ol> <li>Share: Even if what you share is unrelated to what you’re trying to sell, doing so allows you to show you care, which drives future opportunities.</li> <li>Focus on the Customer: Know the buyer from every angle at the company and personal level.</li> <li>Provide Value: Constantly consume and share content that will be relevant to your buyers.</li> </ol> Full Notes <ul> <li><a href= "https://www.salestuners.com/jill-rowley/">https://www.salestuners.com/jill-rowley/</a> </li> </ul> Book Recommendation <ul> <li><a href= "https://www.amazon.com/gp/product/1591842336/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&tag=salestuners-20&camp=1789&creative=9325&linkCode=as2&creativeASIN=1591842336&linkId=4157caee3402280bdbc0bd012004788a"> Tribes: We Need You to Lead Us</a> by Seth Godin</li> </ul> Sponsor <ul> <li><a href= "https://andcostello.com/?salestuners">Costello</a> – What if every sales rep inherited the habits of your best rep? With Costello, they do.</li> </ul>

[CLASSICS] 077: Mark Roberge | Why Most Customer Success Issues Originate in the Sales Process

SalesTuners is an interview where I talk with great sales leaders and high performing individual salespeople about the Behaviors, Attitudes, and Techniques that have made them great. Learn more at SalesTuners.com