The Future of GTM Leadership in an AI-First World đwith Annamaria Beno from SustainCertAI is automating workflows.AI is replacing repetitive tasks.AI is increasing efficiency across Sales, Marketing, and CX.But hereâs the real question:đ If AI does the work â whatâs leadership for?In this episode, we sit down with Annamaria Beno to explore how AI is fundamentally reshaping Go-to-Market leadership â and why the future belongs to leaders who become more human, not more technical.We discuss:⢠Why automation alone is not a strategy⢠How AI frees up 60â70% of operational workload â and what to do with that capacity⢠Why adaptability will be the most critical leadership skill in the next 5â10 years⢠The shift from transactional CX to outcome-driven customer journeys⢠Why coaching, mentorship, and emotional intelligence will become even more important⢠Whether middle management will shrink â or simply evolveOne key takeaway:AI replaces transactions.Leaders create alignment, clarity, and trust.As SaaS becomes easier to switch and competition intensifies, customer experience becomes the real differentiator. And experience is still human.This episode is for:⢠Revenue Leaders⢠CX & Customer Success Executives⢠GTM Operators⢠Founders building AI-ready teams⢠Anyone designing organizations for 2026 and beyond⸝đ Connect with Annamariađ https://www.linkedin.com/in/annamariabeno/⸝đ Episode Presented by HubSpotHubSpot helps growing companies unify Marketing, Sales, and Service on one AI-powered customer platform â so nothing gets lost and teams truly work as one.đĄ See how modern revenue teams operate today:đ Start your 14-day free trial: www.hubspot.de/salespepper--Transparency Notice / AdvertismentThis episode includes a paid partnership.HubSpot supports the Sales & Pepper Podcast as a partner.We speak freely and independently. However, the mention of HubSpot is part of this collaboration.

