SaaS Backwards - Reverse Engineering SaaS Success
SaaS Backwards - Reverse Engineering SaaS Success
Ken Lempit
Ep. 193 - SaaS AI Readiness: Why Most GTM Teams Aren’t Ready for Agents
24 minutes Posted Apr 3, 2026 at 5:00 pm.
Why Most SaaS Teams Aren’t Ready for AI
Meet Cliff Simon
The Pressure to “Do AI”
The Security Risks of DIY AI
How Teams Measure AI ROI
RevOps as a Revenue Driver
What AI Readiness Really Means
The Data Problems Blocking AI
Using AI to Clean Up CRM Work
Where AI Agents Actually Help
TAM Analysis, Routing, and Signals
Better GTM Signals for Sellers
The Vendor Dependency Risk
Cliff’s Agentic AI Research
Build vs. Buy in the AI Era
Why Internal Builds Are Faster Now
Where to Find Cliff
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Show notes
Send us Fan Mail Guest: Cliff Simon, CEO & Founder of Polaris Ops -- AI may be everywhere in SaaS right now, but most go-to-market teams still are not ready to operationalize it. In this episode of SaaS Backwards, Ken Lempit talks with Cliff Simon, CEO and founder of Polaris Ops, about what it really takes to make AI useful inside revenue operations. Cliff explains why pressure from boards, CEOs, and private equity firms is pushing companies to adopt AI faster than their sys...