In this episode of the podcast, Jaime Oikle of RunningRestaurants.com speaks with Ho Chan Jang (CJ), the Co-Founder and Exec Chef of Balance Grille.

In this fast-paced episode, the two bounce around to a number of key restaurant operations topics, including:

• The backstory and journey of Balance Grille
• Challenging the stigma surrounding Asian food and offering affordable options
• Financial challenges and the importance of hard work and belief in one's concept
• The role of technology in the restaurant industry, especially in the wake of COVID-19
• Systematization of operations and considerations for franchising
• Ideal locations and types of franchise partners for Balance Grille
• Marketing strategies, particularly through social media
• Advice for new restaurant operators, including being hands-on and attentive to customer feedback

Be sure to check out the episode. Find out more at https://balancegrille.com, https://www.balancegrille.com/franchise, and https://www.runningrestaurants.com.