Show notes
It has been a very troubling few years at Vermont’s Department of Children and Families. In 2014 there was a string of child deaths in Vermont–children in families involved with DCF. These deaths prompted intense anger and at least four investigations into the department.Then on August 7, 2015, Lara Sobel, a caseworker at DCF, was shot as she left the DCF offices in Barre, Vermont. She was shot and killed by a woman who was angry after losing custody of her daughter to DCF the month before.The Department of Children and Families flares up in the news, then the news subsides. We hear from the governor, from the DCF commissioner, from legislators and journalists and commentators. But the people we never hear from are the people who actually do the work. And this is by design. The work that DCF caseworkers do is intensely private, and in order to protect the privacy of parents and children, caseworkers are not allowed to talk publicly about their cases. In a way, their silence shields us from some of the darkest, most complex, most intractable problems in our state.In this show you’ll hear from three DCF caseworkers from three different areas of Vermont. For their own safety, I’ve chosen not to use their names. They talk about what it’s like to have a job where the lives of children and families are at stake.TRANSCRIPT below thanks to Jennifer Jorgenson of UVM!Credits and ThanksMusic for this show by Brian Clark and Peter CressyI would like to thank Luciana at DCF, and all the caseworkers who gave me such generous time in the making of this show.Thanks also to Tally Abecassis, Mark Davis, Scott Carrier, Kelly Green, and Colin McCaffrey for various and sundry and important support.TRANSCRIPTErica Heilman: Welcome to Rumble Strip Vermont, I’m Erica Heilman. On the afternoon of Friday, August 7th, 2015, Lara Sobel, caseworker at the Department of Children and Families was shot as she left the DCF offices in Barre, Vermont. She was shot and killed by a woman who was angry after losing custody of her daughter to DCF the month before. In the aftermath of this killing, there was a rash of truly disturbing commentary in social media [[Speaker 2: So family services, our primary role is to ensure the safety [Erica Heilman: Can you [Speaker 3: Yes, I can try to answer that. So this work does bring me to all walks of Vermont and even beyond. Our district, the Hartford district is the largest of the 12 district offices. We cover the larger towns of Randolph, Bradford, and White River [Speaker 2: Primarily we’re working with families that are really impoverished [Erica Heilman: And how would you characterize most of your relationships with those parents? Are most positive and amicable or how would you describe them?Speaker 2: I would say most are positive. There’s definitely tension in the relationship, because I’m pushing them to follow through with their substance [Speaker 4: I think one of the hardest parts about this job is that we all have our own set of values, our standards of living, and each of us is very different. And when we meet with families, it’s really important that we not put our own value judgment on these families, because we’re all different. I can’t stand dirt on the floor and all those kind of things, and when I walk into someone’s house and there’s dirt on the floor, [Do we get involved? Yes. If there’s something on the floor or something that the children can have access to that can cause them harm, absolutely. Dried dog feces [Erica Heilman: You’ve been here long enough to see the way that people respond to the work as they come in. Looking at the social workers around you, what do you notice happen happens?Speaker 3: I think what’s most difficult for myself and [Speaker 2: Unless there are objects in the home that are hazardous, then we have no call to pull children out of that. So the condition of the home doesn’t immediately affect the child. [It is really hard to describe what you go into. I don’t know, it’s… But you don’t want to judge them for that. And we’ve been asked by state’s attorneys, “Well, take pictures.” And I just won’t, because I feel [Erica Heilman: So if someone is concerned about a child and makes a call to family services, DCF may or may not investigate. We don’t know. Because after that phone call, the case becomes a private matter between DCF and the family. This privacy is endlessly frustrating to the accused, to teachers, to defense attorneys and journalists, really anyone who wants to know [Speaker 3: Kids being physically abused because their parents don’t know any other way to parent them. Kids being exposed to substantiated sex offenders. Substance abuse is an epidemic in Vermont right now. That’s not a secret to anybody. How that relates to child safety is [Speaker 4: [The house was an absolute disarray compared to what it used to be. [Speaker 2: I’ve seen bruises on children, scratches, welt marks, child pornography. Something you want to kind of just scrub your brain of once you see it. I’ve read an autopsy report on a four month old baby. You just see the fear [Speaker 3: [That’s when the agency sits with the highest risk. And that’s when I personally feel like I sit with risk. When children are still in the home of parents that are struggling with substance abuse, unresolved mental health, yet the risk does not warrant the child coming into custody, but does warrant that I remain involved, but changes are not being made, and the family is doing the best that they can. We are going in and saying, “This is [Speaker 2: The other day I was working, and I want to be careful here that I don’t give away too much information so it can be identified. But I was working with these two other service providers, met with this mom and her infant. And we all had [[And that’s part of the problem too, is, “Okay, so where does the child go?” Oh, childcare. Well, everybody knows how expensive that is. It’s about $300 a week, with the reach up grant that they’re getting it’s around $1,000 a month. Pull yourself up by the bootstraps? How? How are you going to manage all of that? [Speaker 3: I talked a little about the gray areas of this work and doing home visits, usually [What small amount of safety may [Speaker 2: You always worry. I’m not alone. We all worry. We all have bad dreams. [Erica Heilman: What don’t people understand about that?Speaker 2: I think there’s a misconception that DCF family services is just… They get a report and we’re just going to waltz in and pull that child or the children right out of [We’re not addressing the problem with the issues. We’re not working with the family as much as we need to, to really address the real causes that’s creating the instability, the safety issues in the home, in the social work, [Erica Heilman: I spoke with eight family services case workers while I was making the show, and they all said, not surprisingly, that morale isn’t great. But what they said that did surprise me and even, admittedly, confounds me, is that they really like this job. They like working with families and they believe in what they do, but they said that they don’t have time to do good work. Their caseloads are too big, the opiate epidemic [Speaker 4: I have workers right now, ongoing workers who have a caseload of 35 kids. How do effective case work with 35 children? You can’t. And I watch my staff fry. I watch them… And these families deserve better than that. They deserve to have a [Speaker 2: [Speaker 3: Families deserve to have a social [And I can speak to the difference from six years ago to now. I was able to do what I would call kitchen table social work six years ago. Sitting with families [Erica Heilman: [Speaker 3: So the hardest decision that I have made and that I feel really any social worker can make is that decision that you are going to file, in court, a petition to terminate parental rights. I, as the social worker have made that decision with, with my management team, with our legal team, and I don’t make it alone, [And that’s probably the most difficult conversation. Parents who are making changes, parents who have gained sobriety for three months. [And I have had plenty of cases where I have had to go through a termination of parental rights trial, termination was granted, that family has had another child. For continuity of care they come back onto my case and I have to work with that family again. And [Speaker 2: Even in the worst cases, [One case in particular there were two children involved, pretty dysfunctional family, was a case where mental instability was a major [The question comes up for the social worker, [But going through that process is excruciating because you have to testify for a lengthy period of time and justify your opinion, your recommendation for the TPR to go through. [And that really hurts. That’s devastating. [Erica Heilman: Does it feel sometimes like playing God?Speaker 2: Yes. Yes. It feels like… I don’t know the Bible well, but that parable, I think it was king David, with the two women in saying, “This is my child.” “No, it’s my child.” And he’s about to split the baby [Speaker 3: I do this work because I see that it’s possible for people to change. And I know if I had a smaller caseload and had more [Speaker 4: I had a recent incident where I had an old client who happened to be at my child’s daycare. She had been at the daycare previously, bad mouthing me, saying negative things about me. [Speaker 2: When Lara was murdered, none of us expected this would ever happen to any one of us in the state of Vermont. And for me, it was like, “Wow, I can’t believe that happened, and I can’t believe that happened to Lara. That doesn’t make any sense. None of this makes any [Erica Heilman: There have been [

