Ari Lowenstein has done just about everything in retail: consulting, product development, and leading industry associations. Now, he has built his own stores. With Ari’s Pantry, he is bringing authentic Italian flavors to Texas and has already grown from one shop to four in less than two years. In this episode, Ari opens up to Crystal about his bold approach to retail, why failure is part of the process, and how customer experience drives everything he does. From a playful loyalty program whe...