Today, Craig chats with Jordan Gal from Rosie about starting a business centered solely on AI. While many of us use AI to help with our work tasks and streamline certain jobs, Jordan’s whole business is AI. They discuss how you and your customers can use AI, what it’s like to start a company right now, and what AI is doing to SaaS.Rosie creates a new option for small businesses. Previously, the only way to handle phone calls during work hours was through voicemail or an answering service. Rosie offers a new option in that market: an AI can answer the phone for you and handle the tasks needed for these calls, whether it’s taking messages, sending messages out, or talking to clients.Highlights from Craig and Jordan’s conversation:Non-technical CEOs sympathize more with customersJordan views his engineering company as customers see their productBecause of this, he knows how Rosie helps businesses run betterUsing AI to help the customer understand their data vs building a product that was not possible before AICreate milestones for the team when creating a brand-new productJordan tells his team to work as if they are onboarding 100 customers a dayDealing with customers that have different knowledge bases of your type of productRemove marketing fluff to speak plainly to possible customersIf you provide the customer with something they truly need and get value from, they will find ways to deal with those roadblocksConversion versus usage numbers: how to avoid churnFreemium and usage-based trialsWhat AI has done to SEO: people are led to video and YouTubeSoftware in the AI eraNow is a good time to bootstrap; it is not a good time to raise moneyEverything you do has to have leverageTakeaways and Vision:Everything in technology is time-sensitive because tech improves and evolves so fast. Rosie shows us that AI can do much more than just answer questions, run some numbers, and analyze data. Whether you’re using AI to help your business run better, or if you’re creating the next AI tool, now is the time to embrace this technology.Resources and Links from This Episode:Rosie Jordan on Twitter/X