In this episode of Rod'sPod, I'm thrilled to welcome Sadiq Mohammed, a beacon in the contact centre outsourcing industry, who seamlessly transitioned from a solid foundation in corporate finance at leading institutions like HSBC and Lloyds, to becoming a distinguished figure in professional BPO consulting and outsourcing brokerage. Sadiq's voyage into the BPO sphere commenced at Experian, laying the groundwork for a celebrated career dedicated to elevating customer service via outsourcing.

His impactful roles at Vertex and The Listening Company highlighted his talent for introducing services that resonate deeply with major UK and international brands, propelling sales from the grassroots to astronomical levels. Presently, through his consultancy, USMAART Ltd, Sadiq expertly guides the outsourcing strategies of prominent names across various sectors while also making significant strides in the Angel Investing arena with remarkable ventures like Purplebricks.

Dive into Sadiq's 25-year odyssey of innovation, investment, and wisdom, sharing with us, all while maintaining a fulfilling family life and indulging in his love for golf and football. Offering a masterclass in navigating industry evolutions and making insightful investments, this episode is an essential listen for those eager to forge their unique paths in the BPO landscape and beyond.

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