Rod'sPod CX and BPO
Rod'sPod CX and BPO
Rod Jones
Episode # 16: A Cocktail to Delight : An interview with Clinton Cohen, CEO of iContactBPO
56 minutes Posted Oct 10, 2023 at 12:58 pm.
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Clinton Cohen

Take a well-seasoned mixologist with an entrepreneurial flair. Add several generous measures of business acumen and a couple of tots of sound, common sense. Add a pinch of adventure. Blend with an amazing combination of great people, sound processes and appropriate technologies and top up with Clinton Cohen’s personal touch of unfettered enthusiasm and energy. It’s a BPO cocktail to delight local and international CX customers.


Join me in this particularly energetic edition of Rod’s Pod as I chat with Clinton Cohen, the CEO of the fast-growing iContactBPO operation based here in Johannesburg and having operations in Cape Town and Atlanta.

Clinton is well-known in South African and international CX BPO circles, and he is often found at front and centre wherever BPO professionals gather for conferences, workshops or social events. As a BPESAs Gauteng Exco Committee member, Clinton shares my passion for bringing BPO to South Africa.

Contact Details:

eMail: [email protected]

Website: www.icontactbpo.com

Phone: +27 83 679 3373