Did you know that feelings drive the client experience? In this week's episode, I share insights from my book on how to recognize and address the emotions your clients experience at each stage. I'm breaking down the importance of relationship-building touchpoints in your client journey! Learn how to ensure your clients feel valued at every stage. Resources and links mentioned in this episode can be found on the show notes page at <a href= "http://www.staceybrownrandall.com/386">http://www.staceybrownrandall.com/386</a>

Ep #387: The Referable Client Experience: Tackling Part 3

You deserve referrals naturally… without manipulating, incentivizing or even asking.  Join Stacey Brown Randall every week on the Roadmap to Referrals podcast where she shows you how to grow your business by referrals so you can stay in your expert space (attorney, financial advisor, realtor, consultant, coach, interior designer, etc.) AND leave behind the worry of being seen as the "always hustling salesperson."  If you need a direct and practical roadmap to follow to generate referrals naturally, this podcast is the answer.  Stacey's journey from business failure to success changed when she learned to go against the traditional referral advice and started generating referrals naturally and consistently.  When you're ready to go deeper, you can join her for the next level inside her coaching program, Building a Referable Business™.