] RIMS Virtual Workshops. The next RIMS-CRMP Exam Prep Course will be on May 13th and 14th. The very popular CBCP and RIMS-CRMP Exam Prep Bootcamp will be held from May 18th through the 21st. The next RIMS-CRMP Exam Prep Course will be held on June 9th and 10th. [1:21] Links to registration are in this episode's notes. [1:23] Webinars. On May 14th, Origami Risk will return with a new session, "Future-Proofing Your Risk Program: Keeping Pace with Scale, Complexity, and Visibility." [1:35] On May 28th, Zurich returns with "From Underwriting To Risk Management: What To Expect From The Growing Demand For Data Center Construction." Register for webinars at RIMS.org/Webinars or through the links in this episode's show notes. [1:50] Folks, RIMS is back on YouTube. Our handle is @RIMSOfficialChannel. We've got plenty of videos there, including RIMScast, RIMScast Canada video podcasts, and other informative and entertaining content from RIMS. Subscribe to the channel today! [2:10] On with the Show! Our guest today is Nick Quigley, the Risk Specialist for the Saskatchewan Association of Rehabilitation Centers (SARC). He is an educator, a veteran, and a member of the Saskatchewan RIMS Chapter (SKRIMS). Justin met Nick at a SKRIMS event.  [2:34] Nick will discuss the work he does for SARC, which handles recycling and energy efficiency, his involvement with SKRIMS, his certifications, including the RIMS-CRMP, and what it's like to be an educator. [2:48] For Mental Health Awareness Month in May, and in Canada, Mental Health Week from May 4th through 10th, Nick will tell us how PTSD impacts his life and his career as a risk professional, how he handles these challenges, and offer words of comfort. Let's get to it! [3:18] Interview! Nick Quigley, welcome back to RIMScast! [3:32] Nick is wearing a shirt that reads: Risk Manager: I solve problems you don't know you have. Nick has worn that shirt to board meetings, senior management meetings, presentations, and to his class when he was teaching. [4:22] Justin mentions a great presentation Nick led last year. After the presentation, Justin wanted Nick to be on RIMScast. Nick also has a RIMS CRMP Story. [4:57] Before Nick was out of high school, he saw an ad for the summer: Do you want to make  $6,000 this summer, and do you like being outdoors? Nick grew up in a small community on Prince Edward Island, and he loves the outdoors. [5:34] He filled out paperwork, not noticing the top of the form, Government of Canada, Department of National Defense. When he showed up at the recruiting center for testing, he saw what he had done. [6:06] Nick followed through, did his basic recruit training and his trades training, and became qualified as a signals operator. His job was radios, satellites, and IT. He enjoyed it. But he got an opportunity early on to focus on operational risk and training safety. [6:35] It was not a traditional 9-to-5. Every day there was something different. That's what kept it exciting. Nick retired in 2019. Then came COVID. People who knew Nick's background asked him to come work with them. He went back to work and found out he enjoyed it again. [7:16] Nick found a second life, working full-time again, in risk management. Nick's background was in operations and crisis and emergency management. He has a degree in emergency management. [8:17] Nick says retirement was fun, at first. All his friends had to go to work, while he did what he wanted. It was also lonely, because all his friends were at work. It got old, really fast. [9:19] Nick says when he retired, he did some little projects and woodworking, but that got old, too. Doing it all day felt like work, not a hobby or a passion. It got lonely and boring, and he needed a change. [9:51] Nick got recruited into risk management from somebody who knew his military background and offered him a chance to assist them during COVID. He got his ISO 31000 while he was there. Shortly after, he went to a large, non-profit charity where he is the risk manager. [10:38] The charity manages all the recycling across the Province of Saskatchewan. Nick got his RIMS-CRMP within a couple of months of starting this position. He has been a lifelong learner. Education can lead to a better outcome when it comes to real-world applicability. [11:14] Nick says education gives you a baseline understanding of what you need to know. Experience allows you to modify what you have learned to fit the situation. [11:44] People tell Nick he has more letters after his name than in his name. He believes education is important. Now he is working toward becoming a Chief Internal Auditor from the IIA. [12:21] Nick explains how SARC operates across Saskatchewan. They collect aluminum cans and other materials from customers and return the deposit fees to the customers. They sort and process the materials and ship them to downstream market partners for recycling. [13:49] SARC has several streams: aluminum, plastics, glass, flexible packaging, and styrofoam. [14:00] Yesterday, April 20th, was Earth Day. SARC takes that seriously. SARC's mission is to have a large recycling presence and to be the best at what they do. [14:52] Nick is fascinated by innovations coming out now in how we leverage technology. Nick read an article about Finland using their data centers underground to heat houses and businesses. [15:38] Nick is always looking for ways to make things more efficient or streamline processes to make them better. If we can do that by reusing materials instead of taking them out of the earth, why not? [16:02] Nick is the Risk Group at SARC. He is a department of one. He gets to dictate his priorities, with guidance from senior management and the strategic initiatives. He can look at things across the organization. Nick has the trust of senior management. [17:03] Nick makes sure senior management is apprised of situations that will negatively affect them, their mission, vision, values, or the strategic priorities. They rely on his expertise when things pop up. [17:32] Nick says when he started, one of the interesting things he got to do was to follow the recyclable material from start to finish. What does it go through at SARC, and where does it go downstream? He spent a lot of time building out those processes to make them efficient. [18:10] Nick worked with Operations and Processing to see how they are doing it and look at it from the perspective of reducing risk, unneeded redundancies, and bottlenecks. [18:45] SARC and SARCAN, the recycling system, have been around since 1989. They had processes. It's a large, fairly mature organization, with about 1,000 employees in 76 locations across the province, serving 1.1 million people. [19:15] Nick's role was to validate the processes. Are they efficient? Can we do better? What can we change? How does the customer experience get better? We want people to bring back their recyclables. If it's a barrier, they're not going to bring them back, and it's wasted material. [19:31] Saskatchewan has a collection rate that's higher than that of other provinces. Some provinces don't have a system. Others rely on a curbside collection system. [20:16] The provinces share knowledge. They have a collective, and the senior management confers with them and shares knowledge about what works and what doesn't. SARC is a non-profit charity, and some of the other systems have a for-profit system. [20:49] SARC owns and operates the collection depot and the recycling system. They don't have the intricacies and risks of working with external businesses in the process. They own the process. They don't have the risks that come with third-party management. [21:36] A Quick Break! RISKWORLD 2026 will be held from May 3rd through the 6th in Philadelphia, Pennsylvania. RISKWORLD attracts more than 10,000 risk professionals from across the globe. It's time to Connect, Cultivate, and Collaborate with them. [21:56] Public registration is open, and booth sales are still available. Links are in this episode's show notes, and be sure to check out RIMS.org for more information. [22:06] We will kick off Day 1 with a conversation with Adam Grant. He is an organizational psychologist, best-selling author, and a leading management thinker. [22:13] The excitement continues with the announcement of the closing keynote. NFL Hall of Famer, Super Bowl Champion, Emmy-winning broadcaster, and entrepreneur Michael Strahan will be on the main stage on May 6th. Justin is super stoked! [22:29] If you're still on the fence, this is the time to smash that Register button and hear from one of the all-time greats. [22:36] The RIMS Western Regional Conference will be held from October 4th through the 7th in Seattle, Washington. Registration is open, and you can also submit a session. Visit RIMSWesternRegional.com and the link in this episode's show notes for more information. [22:53] Save the dates, October 18th through the 21st. That is when the 50th Annual RIMS Canada Conference will be held in Quebec City. Booth sales are already open. The call for educational session proposals will open soon, and early-bird registration will open in June. [23:13] Visit RIMSCanadaConference.ca for more information. Also, remember to check out RIMS.org/Canada for our spinoff show, RIMScast Canada, hosted by National Conference Committee Chair, Aaron Lukoni. [23:29] Let's Return to Our Interview with Nicholas Quigley! [23:34] Nick was interviewed for a RIMS-CRMP Story. Nick loves having RIMS-CRMP after his name. Few people in Saskatchewan carry it. Some people don't know what it is. [24:10] Nick sits on the Saskatchewan RIMS Chapter board, and he also acts as an advocacy officer. He promotes understanding of the designation. Canada has a CRM designation, but the RIMS-CRMP designation is also available and just as important. [24:59] Justin says there are 13 RIMS-CRMP certification holders in Saskatchewan and 172 in Canada. He hopes to raise those numbers. [25:12] In Nick's RIMS-CRMP Story, he talked about his military experience and some of the mental health challenges he experienced with it. Regarding Mental Health Week, May 4th‒10th, and Mental Health Awareness Month, in May, Justin asks what Nick wants to share. [25:52] Nick has been a proponent and advocate of reducing stigma around mental health. He lives with PTSD. It's not going to go away, but he can function with it. There are good days and bad days. Everybody has a bad day. [26:35] When Nick has a bad day, he restricts his movement and interaction. He needs a day to reset. That's what it is now. When he was first diagnosed, it was a lot different. There were a lot more bad days than good days. It could extend for a week or two at a time. [27:01] Nick says, now, a bad day comes about once every three months. It's just something that he lives with. Nick knows the triggers, and he can sense when it's coming. When he knows that it's coming, he informs his boss, and he takes a sick day. [27:27] Nick says that in his role, he advocates for the disability sector. It's one of the values at SARC, as well. The culture is open to that; there is no stigma in his office. It's not the norm across the corporate culture of any industry, and Nick has found it to be a challenge. [28:00] When Nick retired in 2019, he was medically retired because of his diagnosis. If he hadn't been diagnosed, he'd probably still be in the Army. He loved his job and what he did there. He was not ready to retire, but he had to retire. [28:21] With retirement, there came a lot of acceptance and grief. When veterans retire, it's like losing a family. You spend more time with the people you work with all day than with your family. You get posted overseas for extended periods. [28:42] Those are the work buddies you know and live with. Then all of a sudden, you have to retire. It's a hard adjustment, especially when it comes to mental health. [29:00] Nick says the best thing you can do when you have PTSD is to hang out with people and create normalcy. When you get retired, that gets taken away from you. It takes a lot of time to come to terms with that. Some veterans need a lot of assistance with that transition. It's hard. [29:55] Nick says PTSD can hit military, police, fire, and paramedics. It doesn't discriminate. It can happen in a corporate environment. It's traumatic, whether it's vicarious trauma or trauma that you experienced. [30:13] If you have repeated exposure, without processing and dealing with that trauma, if you continually suppress it, eventually it becomes PTSD. [30:56] Another Quick Break! The Spencer Educational Foundation's Risk Manager on Campus application period is now open, and it will close on June 30th. Grant awardees, colleges, and universities are typically notified in September. [31:17] The Course Development Grant application deadline for Interval Number 2 will be on June 15th, 2026. Award notifications will be sent out in late July. [31:32] General Grant applications will open on May 1st, 2026, and the application deadline is July 30th. Internship Grant applications open on August 15th and close on October 15th. [31:44] Links to each of these grants are in this episode's show notes. Visit SpencerEd.org for more information. [31:53] Let's Conclude Our Interview with Nick Quigley! [32:17] It took Nick a long time to come to terms with being open about PTSD. There's a lot of stigma still around it. [32:40] When Nick was ready to go back to the workforce after retirement, it was a challenge to find work, simply because risk managers may have to deal with a crisis. They have a lot of stress put on them. [32:59] People see PTSD in movies, and they think it means you're low-functioning, that you can't handle any stress, and that it's exacerbated to the point where it's unmanageable. Those are not the people who just live with it day-to-day. [33:25] There may be an unconscious bias that people with PTSD may not be suited to this role. It's not true. Military veterans are probably the people you want in high-stress jobs. A military member's worst day at work is worse than anything the corporate world can throw at them. [33:56] Military service comes with a lot of risk and a lot of high-pressure scenarios. Nick says there's nothing in the corporate environment that shakes him. You can tell, in a room in crisis, who the military veterans are. They're the ones sitting, talking to each other, not freaking out. [34:50] Nick advocates for mental health all the time. Nick has a service dog that goes with him everywhere. Often, people stop him with questions. He tells them that, as a veteran with PTSD, his dog helps him function. [35:37] Nick is open and honest about PTSD. He says if we can be open and honest about it, it lowers the stigma around it and normalizes it. People don't expect such openness, but Nick doesn't care to hide it. [36:48] Justin shares a link for CMHA.ca and their Mental Health Week page and resources. [37:06] Justin notes that SKRIMS is one of the top chapters of RIMS. SKRIMS Annual Golf Day will be on Wednesday, August 19th, at the beautiful Harbor Golf Club in Elbow, Saskatchewan. Check out the Saskatchewan.RIMS.org page for more information. [37:35] Nick says being at SKRIMS is awesome. He has sat on many boards, and it is difficult to find a group of volunteers so passionate and so willing to do anything and everything to give back to the membership. The SKRIMS board asks how to give back more. [38:08] Nick says last Fall, SKRIMS did a volunteer day at Habitat for Humanity. On April 24th, they're volunteering at a food bank. They'll have contingents at both Saskatoon and Regina at the same time. [38:50] SARC is supportive of Nick's involvement with SKRIMS. They help where they can. Where they can't, the SKRIMS board works around it. That's a benefit of having such an active board. If Nick doesn't have capacity with his workload, another person on the board steps up to assist. [39:28] Justin mentions some of the board, including President Katherine Dawal, Chelsea Wilson, and Chelsea Andrusiak, and other SKRIMS members; a great group of folks who are making a difference. [40:13] Nick says SKRIMS has pushed educational institutions to offer risk management courses. There's one in development with a Master's Certificate. A board member, Jim MacKenzie, taught the first Uncertainty Management course at the University of Regina. [40:33] Nick is just finishing the Risk Management course at the University of Saskatchewan. Nick is a sessional lecturer. This is the first University class he has taught. He loved the class and his students, with their engagement and curiosity. [41:02] With Nick's students being business and finance majors, all risk applies to them because risk is not siloed; it's overreaching. Now they have foundational risk management knowledge as a base, so they are better equipped when they enter the business sector. [41:56] Nick says he asked his class to estimate when the first episode of Gilligan's Island was aired on TV. They all said it was in the '80s or '90s, not 1964. He definitely dated himself with them. A lot of the references fell short because they weren't born until 2001. [43:02] Nick's last words on the risk profession, "It is an interesting field. It's never the same. The thing I love most about it is that I can work anywhere. I can work for any company. I am not stuck in one vertical market. If a company needs to manage risk, you can provide value. [43:21] "That's one of the most interesting things; I can learn about vertical markets and sectors, but I can still apply my risk knowledge to assist them. I don't need to be a subject matter expert in their field. I just need to assist them and prompt them to look at it the right way. [43:40] "That's more valuable than anything. In some careers, you go down the path. If you're a plumber, you're a plumber. You can't be an electrician tomorrow, right?" [44:13] Nick, it's been a real pleasure to see you again, and I hope to see you at the RIMS Canada Conference, October 18th through the 21st, in Quebec. [44:26] Special thanks again to Nick Quigley for joining us here on RIMScast. We appreciate his candidness, and we have links to more resources about mental health and risk management.  [44:36] I have a link to his RIMS-CRMP Story in this episode's show notes, along with a link to his chapter's site, the Saskatchewan Chapter of RIMS. They're fantastic; some of my favorite people! [44:51] Plug Time! You can sponsor a RIMScast episode for this, our weekly show, or a dedicated episode. Links to sponsored episodes are in the show notes. [45:19] RIMScast has a global audience of risk and insurance professionals, legal professionals, students, business leaders, C-Suite executives, and more. Let's collaborate and help you reach them! Contact [email protected] for more information. [45:37] Become a RIMS member and get access to the tools, thought leadership, and network you need to succeed. Visit RIMS.org/membership or email [email protected] for more information. [45:55] Risk Knowledge is the RIMS searchable content library that provides relevant information for today's risk professionals. Materials include RIMS executive reports, survey findings, contributed articles, industry research, benchmarking data, and more. [46:12] For the best reporting on the profession of risk management, read Risk Management Magazine at RMMagazine.com. It is written and published by the best minds in risk management. [46:25] Justin Smulison is the Business Content Manager at RIMS. Please remember to subscribe to RIMScast on your favorite podcasting app. You can email us at [email protected]. [46:37] Practice good risk management, stay safe, and thank you again for your continued support!   Links: RISKWORLD 2026 Registration — Open for exhibitors, members, and non-members! Reserve your booth at RISKWORLD 2026! Spencer Educational Foundation — Scholarships and Grants | Open Calls and Timelines. RIMS-CRO Certificate Program In Advanced Enterprise Risk Management | July‒Sept. 2026 Cohort | Led by James Lam RIMS Western Regional Conference — Oct. 4‒7, 2026 | Seattle, WA | Register Today and Submit an Educational Session! RIMS Canada Conference — Oct. 18‒21, 2026 | Quebec City | RIMSCanadaConference.caCall For Education Submissions Open Through May 8 RIMS Risk Management magazine | Contribute RIMS Now RIMS-Certified Risk Management Professional (RIMS-CRMP) | Insights Video Series Featuring Joe Milan! The Strategic and Enterprise Risk Center RIMS Diversity Equity Inclusion Council RIMS-CRMP Stories, Featuring This Week's Guest, Nick Quigley RIMScast Canada — Episodes Now Live RISK PAC | RIMS Advocacy Mental Health Week Canada — May 4‒10, 2026 SKRIMS Home Page SARCSARCAN.ca Upcoming RIMS-CRMP Prep Virtual Workshops: RIMS-CRMP-FED Exam Prep | May 13‒14 RIMS-CRMP Exam Prep | June 9‒10 Full RIMS-CRMP Prep Course Schedule See the full calendar of RIMS Virtual Workshops   Upcoming RIMS Webinars: "Future-Proofing Your Risk Program: Keeping Pace with Scale, Complexity, and Visibility" | May 14 | Presented by Origami Risk "From Underwriting To Risk Management: What To Expect From The Growing Demand For Data Center Construction" | May 28 | Presented by Zurich RIMS.org/Webinars   Related RIMScast Episodes: "World Water Day and the Circular Water Economy with Ralph Exton of WEF" "Mental Health Awareness Month 2023" "Mental Health in the Workplace with Darcy Gruttadaro"   Sponsored RIMScast Episodes: "Facing Into Risk: Navigating the New Risk Landscape" (New!) | Sponsored by AXA XL "Secondary Perils, Major Risks: The New Face of Weather-Related Challenges" | Sponsored by AXA XL "The ART of Risk: Rethinking Risk Through Insight, Design, and Innovation" | Sponsored by Alliant "Mastering ERM: Leveraging Internal and External Risk Factors" | Sponsored by Diligent "Cyberrisk: Preparing Beyond 2025" | Sponsored by Alliant "The New Reality of Risk Engineering: From Code Compliance to Resilience" | Sponsored by AXA XL "Change Management: AI's Role in Loss Control and Property Insurance" | Sponsored by Global Risk Consultants, a TÜV SÜD Company "Demystifying Multinational Fronting Insurance Programs" | Sponsored by Zurich "Understanding Third-Party Litigation Funding" | Sponsored by Zurich "What Risk Managers Can Learn From School Shootings" | Sponsored by Merrill Herzog "Simplifying the Challenges of OSHA Recordkeeping" | Sponsored by Medcor "How Insurance Builds Resilience Against An Active Assailant Attack" | Sponsored by Merrill Herzog "Third-Party and Cyber Risk Management Tips" | Sponsored by Alliant    RIMS Publications, Content, and Links: RIMS Membership — Whether you are a new member or need to transition, be a part of the global risk management community! RIMS Virtual Workshops On-Demand Webinars RIMS-Certified Risk Management Professional (RIMS-CRMP) RISK PAC | RIMS Advocacy RIMS Strategic & Enterprise Risk Center RIMS-CRMP Stories — Featuring RIMS President Manny Padilla!   RIMS Events, Education, and Services: RIMS Risk Maturity Model®   Sponsor RIMScast: Contact [email protected] or [email protected] for more information.   Want to Learn More? Keep up with the podcast on RIMS.org, and listen on Spotify and Apple Podcasts.   Have a question or suggestion? Email: [email protected].   Join the Conversation! Follow @RIMSorg on Facebook, Twitter, and LinkedIn.   About our guests: C. Nicholas Quigley, CD, BESMS, RIMS-CRMP   Production and engineering provided by Podfly.