<p>If you’re struggling with returns, this is the podcast for you. Returns Unboxed is here to unpack the ever-evolving landscape of returns, helping you dial-up unmissable opportunities through practical advice and strategies. We never shy away from the challenges returns pose either, especially as 80% of consumers say they’ll buy from a competitor after a negative returns experience. Think of Returns Unboxed as the helping hand guiding you through the minefield that is returns management.</p>

Preparing for Peak

If you work in retail, you’ll understand what a challenge returns can be. Returns Unboxed by ReBound aims to help streamline what can be a logistical nightmare, while sharing our experiences of the good, bad and the downright ugly. 

We’re a leading omnichannel returns specialist with over 18 years of industry experience. That’s why we know that for every headache-inducing challenge there’s an unmissable opportunity to improve customer experience, reduce costs and get ahead of the curve. We’ve created Returns Unboxed to unpack the ever-evolving landscape of returns, helping you dial-up those opportunities with practical strategies and insights. 

Each episode, our host Laura will explore the topics you care about most - from peak season and sustainability, to emerging return data and insights - alongside a range of guests and experts. All this, alongside the soon to be infamous “You found WHAT in the box?” segment, revealing the strangest stories from the frontline of returns.