Life insurers have built up large blocks of policies that represent in-force business. They want to manage these blocks efficiently and profitably. A number of factors such as low interest rates, expense pressures, aggressive competition and stakeholder expectations have increased company focus on in-force management. Mark Mennemeyer is joined by Mary Bahna-Nolan, Nik Godon, Nathan Hardiman and Sam Keller to discuss the opportunities for improving performance of in-force portfolios.