<p>On this episode of Retention Chronicles, we’re joined by Josh Chin, Co-Founder and CEO of Chronos. We talk about Josh’s background in copywriting, finding good influencers to work with, finding profitability in 14 days, 3 stages of the customer experience, how to drive repeat purchases for subscribers and set the stage for repeat purchases, how to properly attribute success in marketing, and more!</p>

Exploring why customers return and exchange product to improve your post-purchase experience with Pooja Parikh (VP of Planning and Operations, Andie Swim)

Ecommerce brands are focusing on increasing customer retention. Join us as we discuss marketing, operations, and the customer experience with top DTC brands for real strategy around generating revenue, email marketing, social media, performance metrics, AI, customer communication, &amp; more in the Shopify ecosystem. 

Retention Chronicles is sponsored by Malomo, a branded order tracking platform improving the post-purchase experience. Be sure to subscribe &amp; check out gomalomo.com to learn more. Retention Chronicles is hosted and produced by Mariah Parsons.