In today’s episode we talk to Wayne Baskin, the Deputy CEO and Chief Technology Officer at Australia’s largest online bookstore, BooktopiaDuring this podcast you’ll hear Wayne discuss the importance of putting the customer first, finding your niche (and owing it) and well as a really interesting look into the book categories that took off during COVID.Wayne also talks about the recent news of Booktopia’s successful IPO journey, plus his predictions for the upcoming holiday period, including Black Friday and Cyber Monday events. A big thank you to Wayne for joining us. We hope you enjoy this conversation!

Ep. 23 - Paul Greenberg, Founder of NORA & NED at NRA

Retail is constantly moving and adapting as consumer behaviour changes. The Retail Wrap-Up Podcast is dedicated to just this. Join us as we interview some of the world's best retailers to understand how they are succeeding and then draw insights into the changing world of retail. RetailOasis is Australia's leading consumer facing retail consultancy, and a registered B-Corporation. Our mission is to co-create the future of sustainable retail, whilst using business to positively impact the environment and society. We aim to inspire every retailer to do better and be better.