In today&apos;s episode - which is about 30 minutes - we talk to John Slack-Smith. John is a life-long retailer having started at the iconic Australian electronics retailer, Harvey Norman, more than 23 years ago. He is currently the Chief Operating Officer (COO) and Executive Director at Harvey Norman. On top of this he is a non-Executive Director with the Children&apos;s Tumour Foundation. In this episode we discuss: <ul><li>The importance of great people in retail; </li><li>How COVID is changing the retail environment; </li><li>What Christmas and the end of year retail period might look like; </li><li>As well as the importance of &apos;confidence&apos; at a time like this.</li></ul>This episode was recorded as a part of an Instagram Live, so there are audience questions scattered throughout the recording.

Ep. 4 - Chris Wilesmith, CEO at Mitre 10 NZ

Retail is constantly moving and adapting as consumer behaviour changes. The Retail Wrap-Up Podcast is dedicated to just this. Join us as we interview some of the world's best retailers to understand how they are succeeding and then draw insights into the changing world of retail. RetailOasis is Australia's leading consumer facing retail consultancy, and a registered B-Corporation. Our mission is to co-create the future of sustainable retail, whilst using business to positively impact the environment and society. We aim to inspire every retailer to do better and be better.