Mireya Romero discusses her experiences growing up in South Los Angeles as a Salvadorean woman, receiving the diagnosis of Down's Syndrome for her daughter, and being a recipient of services. Learning ObjectivesEthics Codes: 1.07, 1.10, 2.09, 3.01Making Culturally Sensitive considerations to case management. Active listening as a process of treating others with compassion, dignity, and respect. Active listening as a process of incorporating and addressing diversity in practice. Active listening as a process of exploring motivating operations impacting parent/caregiver adherence to treatment. Activity: Using Matrix as a tool in taking perspective when working with parents from different backgrounds and belief systems. CEU Link (1.5 Ethics CEU): https://behavioral-analytics.mykajabi.com/offers/yLLiEuXK