Rich joins us this week to talk about good work, good customer service, how to win bad customers over and now working with his son with his new business On The Rock Services.Follow Rich on Instagram:https://www.instagram.com/rich.in.kitchens?igsh=bDhyZ2phMDlwNXdrhttps://www.instagram.com/ontherockservices?igsh=MWlycXJtNWo3NG45aw==On TikTok:https://www.tiktok.com/@rich.in.kitchens?_t=8mXni8Vniu3&_r=1On LinkedIN:https://www.linkedin.com/in/rich-ortega-61460125b?utm_source=share&utm_campaign=share_via&utm_content=profile&utm_medium=ios_app*This Podcast is sponsored by:JOBBER: Get FREE TRIAL & DISCOUNT on Jobber software to run your business~https://jobber.grsm.io/ReliableHVACRVETO PRO PAC:Check out my page on Veto's site and all their new tool bags coming outhttps://vetopropac.com/customer_profiles/adrian-garcia/LOKAL HQ:Digital Marketing for HVAC Contractorshttps://lokalhq.com/hvac-marketing/*Mention me or this podcast to get 2 Free months of SEOSPECTROLINE LEAK DETECTIONHighest quality & brightest fluorescent leak detection products on the markethttps://spectroline.com/FAST-STATWire Extenders save time & money, provides extra functions for new thermostats even w/ just 2 wire cableshttp://www.fast-stat.comDIVERSITECHSimplify your work, they have everything a contractor needs to complete a jobhttp://www.diversitech.comNAVIENhttp://www.navieninc.comRepresented by:PROSREPShttps://www.phcppros.com/~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ONE LINK TO STAY UP TO DATE, FOLLOW ME ON ALL PLATFORMS~~http://www.reliablehvacr.net