When a member of the public calls 911, they can't choose their provider. They place their absolute trust in a system they may not fully understand. But what is that system? In this episode, host Bill Seifarth and Dr. Paul Rosenberger explore the powerful "systems approach" to public protection in EMS. Drawing a compelling parallel to the Chain of Survival, they reveal the four essential links - education, national certification, state licensure, and local credentialing - that must work in har...