Jamie Naughton Henriod
Culture Consultant and Advisor, RESPONSIBLE

As Chief of Staff and Head of Corporate Communications and Media at Zappos.com, and working alongside former CEO Tony Hsieh to bring to life his vision for a community-centric company culture and best-in-class customer service, Jamie was shown the importance of workplace culture and the employee experience and how it affects your brand.

In conversation with: Derek Lundsten, President and Chief Culture Officer, LifeGuides.