On this episode of RTNT Live, Nat and Julie explore crisis - what is it? How does it affect people within and outside the mental health community? Where can a person experiencing a difficult time find support? To address these questions, McCaffery interviews Nicki Casseres, the Coordinator of Training and Community Education at the Gerstein Crisis Centre. Also in this episode, Gaetan shares a poem about crisis, and we learn about community resources such as the Progress Place Warm Line and Out of the Cold shelters.