Lesson 3 - JLI Communication: It's Art and SoulRecorded live at Chabad North ShoreSummary: What makes silence golden? Why are well-timed words so powerfully constructive, whereas ill-timed words are so fatally destructive? What makes words so powerful? This lesson considers how our words impact people’s impressions of us, as well as our emotions and reality, and how we can learn to unleash the power of words more discerningly.