QSR Uncut
QSR Uncut
QSR magazine
The State of Digital in Fast Food and Fast Casual: Revisited (2026 Edition)
49 minutes Posted Apr 23, 2026 at 3:00 pm.
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Last year, in what’s become an annual tradition here on QSR Uncut, Qu CMO Jen Kern broke down restaurant operators' thoughts on technology for the year ahead. Jen now returns to unravel the latest report, which unpacks how the industry appears to have moved from experimentation to execution, defined by operational stability, intelligent decision-making, and a unified guest experience. Is AI really here? How are kiosks coming along? What matters most to restaurants and what's starting to slide...