In this episode of CEO to CEO: Behind the Counter, we hand the mics over to A&W Restaurants’ CEO Betsy Schmandt and Kilwins’ CEO Brian Britton. They discuss life overseeing two of the country’s most-iconic foodservice brands, what it’s taking to win over customers with experience and service, and how restaurant leaders can inspire growth and performance from the top down. As always, CEO to CEO provides a candid dive into life directing a quick-service chain. There’s no editor. No filter. ...