Dustin interviews Chris Sawchuk, the Global Procurement Advisory Practice Leader of The Hackett Group, which is a true leader in benchmarking, with a vast and diverse methodology that draws on the results of more than 25,000 benchmarking engagements with nearly 8,800 public and private sector participants worldwide.

The discussion covered why benchmarking is important and use cases for its applicability in the public sector, as well as common interests of Civic Initiatives and The Hackett group in establishing a framework for benchmarking in public procurement.