NOTE: This is a recorded adaptation of a live presentation. Twenty million American households — one out of six homes — are now behind on their utility bills, by an average of $788. According to the U.S. Energy Information Administration, there is no relief in sight. Electricity prices are expected to continue rising this year and next. More so, customers experiencing low incomes face disproportionately higher energy burdens — 3x higher on average — than medium- or high-income cu...