We have big plans coming soon to relaunch Property Management Brainstorm, with a renewed definition and a sense of purpose. Keep an eye out for that update in the form of a new podcast post. In the meantime, we are producing some reruns of the best podcast episodes, called PMB Classic Rewind. Service Level Agreements (SLAs) can be used effectively within property management companies to maintain the standard of customer satisfaction for tenants, property owners, and service providers. Bob Preston discusses this topic with Ethan Lieber, CEO of Latchel. Connect with Bob Preston <a href='https://www.propertymanagementbrainstorm.com/'>https://www.propertymanagementbrainstorm.com/</a> This episode is always available for listening, sharing, or download at <a href='https://www.propertymanagementbrainstorm.com'>Property Management Brainstorm</a>. Subscribe to Property Management Brainstorm on <a href='https://itunes.apple.com/us/podcast/property-management-brainstorm/id1324203809'>Apple Podcasts</a>, <a href='https://podcasts.google.com/?feed=aHR0cHM6Ly9mZWVkcy5idXp6c3Byb3V0LmNvbS8xNDA1MDgucnNz'>Google Podcasts</a>, <a href='https://www.stitcher.com/podcast/property-management-brainstorm'>Stitcher</a>, <a href='https://open.spotify.com/show/7mKfg0JJroW62fxiLUNYsg?si=ehOo5ZkQTQqCLU_EGTcDEQ'>Spotify</a>, <a href='https://tunein.com/podcasts/Business--Economics-Podcasts/Property-Management-Brainstorm-p1184733/'>TuneIn</a>, <a href='https://www.iheart.com/podcast/256-property-management-brains-31076614/episode/five-minute-friday-23-were-61660121/'>iHeart Radio</a> and <a href='https://www.youtube.com/channel/UC1I7Z643qriL9NOfvmrhXiQ?view_as=subscriber'>YouTube</a>.

PMB Classic Rewind: PM Systems and Process Ft. Jordan Muela

Welcome to Property Management Brainstorm, the ultimate podcast for property managers, PropTech ventures, and real estate investors! Join industry expert Bob Preston as he brings you the latest trends, best practices, and invaluable guidance in the world of property management. Whether you're just starting or thriving in the business, Property Management Brainstorm is your go-to destination for all things property management.&nbsp;Bob is a nationally known figure in the USA property management industry with over 25 years of experience in building and growing property management companies while advising more than 28 property management locations and 12,000+ doors. He has been awarded three prestigious designations by the National Association of Residential Property Managers (NARPM): the RMP® (Residential Management Professional), MPM® (Master Property Manager), and the CRMC (Certified Residential Management Company). He served as President and board of directors of the California State Chapter (CALNARPM) for 2020-2023 and on the NARPM National Board of Directors as the Southwest Regional Vice President (2022).&nbsp;