Ed O'Connell is founder of O'Connell Plumbing, "The only plumbing company highly recommended by my mother." Ed discusses how he marketed his business by walking door-to-door, five to ten houses per day, and the loyal customers and referrals that came from it.

8 - My Employee Retention Strategy - Ben Stark

Do you like stories about business? I do! I’m endlessly fascinated by the creative and innovative strategies business people employ to build their businesses. I love the stories of how businesses were started, bought, sold, grown, failed, and the stories of pitfalls and advances. They’re all interesting. As someone who runs a business and advises others who run businesses, I find the stories useful and informative as well as cautionary and inspirational.