Show notes
Digital transformation isn’t just for startups. It’s happening inside legacy institutions, and Cláudio Pimentel is leading the charge.In this episode of the Productized Podcast, host André Marquet speaks with Cláudio Pimentel, CIO at Cofidis Portugal, about what it really takes to innovate from within. With two decades of leadership in tech and finance, Cláudio shares real-world insights on navigating change, building resilient teams, and making innovation a strategic choice—not just a buzzword.They explore:➡️ How agile practices reshaped delivery in a traditional environment➡️ Why collaboration (not process) is the true driver of change➡️ What most teams get wrong about AI in financial services➡️ The rising importance of cloud sovereignty➡️ How small markets like Portugal can become hubs for experimentationThis episode is packed with lessons for product leaders, CIOs, and innovation teams looking to create real impact—even in highly regulated, complex ecosystems.🎧 Whether you’re working in fintech, enterprise, or government—this one’s for you.Chapters:02:29 Cláudio Pimentel: A Journey in Tech Leadership12:03 Navigating Change in Established Organizations18:35 Building a Tech Team from Scratch26:29 Adapting to Agile Methodologies30:08 Lessons Learned from Mergers and Transformations31:37 Breaking Silos: IT and Business Collaboration33:12 Innovation as a Strategic Choice35:18 The Role of Innovation in Financial Services39:37 Learning from Failures in Innovation40:11 AI in Financial Services: Opportunities and Misconceptions46:21 Responsible AI and Human Oversight48:20 Cloud Sovereignty and Technical Limitations53:34 Embracing Opportunities in a Small Market56:37 Resilience and Strategic Decision-Making📌 Connect with Claudio: https://www.linkedin.com/in/claudiopimentel📌 Where to find Andre: https://www.linkedin.com/in/marquet/ 🎟️ Join us in Lisbon at Productized Conference 2025 → https://www.productized.co#ProductizedPodcast #TechLeadership #FintechInnovation #AgileTransformation #AIinFinance #ProductManagement #ChangeLeadership #CIOperspectives #CloudSovereignty #CreateChangeTogether
