Kindra Hall - Chief Storytelling Officer at SUCCESS Magazine, Keynote Speaker, and WSJ Bestselling Author of Stories That Stick [Stories That Stick] from Press 1 For Nick

Press 1 For Nick

Kindra Hall - Chief Storytelling Officer at SUCCESS Magazine, Keynote Speaker, and WSJ Bestselling Author of Stories That Stick [Stories That Stick]

35 minutes Posted Nov 3, 2021 at 9:00 am.

What is one thing people might not know about you?01:45 What's the power of a story? 03:25 Are all stories created equal?05:24 What does it take to tell a good story?15:15 Is the "Why" important in storytelling?17:00 You mentioned that Customer Experience has a natural edge over traditional marketing, why is that?18:57 You talk about the importance of filling the empty spaces in customers' lives. What if instead of hearing awful hold music and the "your call is very important to us" you heard stories from other customers?24:00 What does vulnerability have to do with telling a great story?25:53 Tell my listeners about your new book: Choose Your Story, Change Your Life: Silence Your Inner Critic and Rewrite Your Life from the Inside Out, which releases in January of 2022?30:34 What book or person in customer service or experience has influenced you the most in the past year?Please fill out this survey: https://forms.gle/7ig267wFeyoLU2Xg7 Free Ebook***ABOUT NICK GLIMSDAHLSubscribe to my weekly newsletterFind me on TwitterFind me on LinkedIn***LISTENER SUPPORTSupport this show through Buy Me A Coffee***BOOK RECOMMENDATIONS:Learn about all the guests’ book recommendations here: https://press1fornick.com/books/ BROUGHT TO YOU BY:VDS: They are a client-first consulting firm focused on strategy, business outcomes, and technology. They provide holistic consulting services to optimize your customer contact center, inspiring and designing transformational change to modernize and prepare your business for the future. Learn more: https://www.govds.com/ This podcast is under the umbrella of CX of M Radio: https://cxofm.org/Podcast-Shows/ SPONSORING OPPORTUNITIES:Interested in partnering with the Press 1 For Nick podcast? Click here: https://press1fornick.com/lets-talk/

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Kindra Hall is the Chief Storytelling Officer of SUCCESS Magazine. She is also a best-selling author and Her book, Stories that Stick debuted at #2 on the Wall Street Journal Bestseller List. Her second book, Choose Your Story, Change Your Life: Silence Your Inner Critic and Rewrite Your Life from the Inside Out, releases in January of 2022. Pre Order Now: https://amzn.to/3mjJQmm00:38 What is one thing people might not know about you?01:45 What's the power of a story? 03:25 Are all stories created equal?05:24 What does it take to tell a good story?15:15 Is the "Why" important in storytelling?17:00 You mentioned that Customer Experience has a natural edge over traditional marketing, why is that?18:57 You talk about the importance of filling the empty spaces in customers' lives. What if instead of hearing awful hold music and the "your call is very important to us" you heard stories from other customers?24:00 What does vulnerability have to do with telling a great story?25:53 Tell my listeners about your new book: Choose Your Story, Change Your Life: Silence Your Inner Critic and Rewrite Your Life from the Inside Out, which releases in January of 2022?30:34 What book or person in customer service or experience has influenced you the most in the past year?Please fill out this survey: https://forms.gle/7ig267wFeyoLU2Xg7 Free Ebook***ABOUT NICK GLIMSDAHLSubscribe to my weekly newsletterFind me on TwitterFind me on LinkedIn***LISTENER SUPPORTSupport this show through Buy Me A Coffee***BOOK RECOMMENDATIONS:Learn about all the guests’ book recommendations here: https://press1fornick.com/books/ BROUGHT TO YOU BY:VDS: They are a client-first consulting firm focused on strategy, business outcomes, and technology. They provide holistic consulting services to optimize your customer contact center, inspiring and designing transformational change to modernize and prepare your business for the future. Learn more: https://www.govds.com/ This podcast is under the umbrella of CX of M Radio: https://cxofm.org/Podcast-Shows/ SPONSORING OPPORTUNITIES:Interested in partnering with the Press 1 For Nick podcast? Click here: https://press1fornick.com/lets-talk/

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