Nick talks about:
- What made you want to start this podcast? What did you learn as a podcaster?
- Everyone and their mother now has a CX podcast. What do you think makes Press 1 for Nick different and better than the rest of them?
- What do you look for in the guests that you invite to your podcast?
- You ask every guest the question if you could leave a note to all customer service professionals and it’s going to hit everyone’s desk at 8 am, what would it say? Which notes have been your favorites?
- How have you evolved in your own personal view of CX after having interviewed so many CX thought leaders? And do you even believe in thought leaders anymore?
- Why do you still commit time to create a CX podcast?
- What’s Next?!
Free Ebook: Advice & Book Recommendations from Customer Service & Customer Experience Leaders
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ABOUT NICK GLIMSDAHL
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BOOK RECOMMENDATIONS:
Learn about all the guests' book recommendations here: https://press1fornick.com/books/
BROUGHT TO YOU BY:
VDS: They are a client-first consulting firm focused on strategy, business outcomes, and technology. They provide holistic consulting services to optimize your customer contact center, inspiring and designing transformational change to modernize and prepare your business for the future. Learn more: https://www.govds.com/
This podcast is under the umbrella of CX of M Radio: https://cxofm.org/Podcast-Shows/
SPONSORING OPPORTUNITIES:
Interested in partnering with the Press 1 For Nick podcast? Click here: https://press1fornick.com/lets-talk/
