Lee talks about his time as a professional hockey player, talks about the importance of experiences, and how UWM uses technology to be the fastest, easiest and cheapest. Join the Press 1 For Nick community on LinkedIn: www.linkedin.com/company/press-1-for-nick or visit https://press1fornick.com/podcast/. Last, you can also find all the book recommendations, here.  #innovation #technology #customerexperience #customerservice