<p>Brian is the Chief Influence Officer at Influence People. Brian talks about ways to persuade people in a way that is lasting and ethical, and breaks down ways to build a coaching culture. </p>

Dan Gingiss - Chief Experience Officer at The Experience Maker. International keynote speaker, CX coach, and author of Winning at Social Customer Care: How Top Brands Create Engaging Experiences on Social Media [Feedback]

Learn from Leaders (Chick-fil-a, The Ritz-Carlton, Crumbl Cookies, Zappos, Google, and Disney), best-selling authors (Matt Dixon, Laura Gassner Otting, Kindra Hall, Joey Coleman), and other fascinating people like Hostage Negotiators, Authors, Scientists, TEDX Speakers, and Researchers.

Each episode features topics like Customer Experience, Employee Experience, Customer Journey, Customer Service, Employee Experience, Contact Center, Culture, Personalization, Storytelling, and more. 

The host of this podcast, Nick Glimsdahl uncovers insights and ideas that you can apply today.